APAC Customer Services

Your Experienced Outsourcing Partner
APAC Customer Services, Inc. is a leading provider of quality customer interaction solutions for market leaders in retail and business services, communications, healthcare, insurance and financial services, media & entertainment, and travel industries.  Our approach is to collaborate with our clients in order to deliver custom solutions and improve bottom line performance.
Headquartered outside of Chicago in Bannockburn, IL, APAC employs nearly 11,000 outsourcing professionals in customer interaction centers around the globe.

APAC's Domestic Footprint:
APAC boasts an expansive domestic presence with customer interaction centers throughout the United States, including Tucson, AZ, Utica, NY, Corpus Christi, TX, Tampa, FL, Newport News, VA, Cedar Rapids, IA, Davenport, IA, Green Bay and LaCrosse, WI.

APAC Offshore:
APAC operates three customer contact centers in greater Manila, and a fourth in the Province of Leyte.  Factors differentiating APAC's Philippine offerings include:
  • Management teams experienced in both contact center operations, and US and Philippine cultures


  • College educated staff with advanced English language skills


  • Corporate culture committed to service
atHOMETM Services:
APAC also offers an alternative to brick and mortar agents through our high quality solution – atHOMETM.  APAC’s atHOMETM offers our clients:


  • Increased quality with the ability to select from a larger pool of applicants


  • Enhanced productivity


  • Improved staffing flexibility
We invite you to learn more about our company, our approach to contact center operations, our culture and our intense focus on customer service. 


Alabang Philippines Facility
APAC Customer Services, Inc.
Northgate Cyberzone, Building C
Filinvest Corporate City with Alabang area
Muntinlupa City, Manila, Philippines
632.757.6500
APAC Customer Services, Inc.
Northgate Cyberzone, Building B
Filinvet Corporate City, Alabang
Muntinlupa City, Manila Philippines
632.757.6500

Quezon City Philippines Facility
APAC Customer Services, Inc.
Cyberpark Lot 1
Araneta Center
Cubao, Quezon City
632.757.6500

Learn about Quezon City job opportunities at:  recruitment@apacmail.com or call (02)757-6500

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